To Our Valued Customers and Community:
It has come to our attention that individuals are impersonating Bright Energy Solar Group, claiming to be affiliated with our company in an attempt to deceive and scam people. These scammers may contact you by phone, email, or other means. You may notice that the caller’s tone or communication style is different from our team’s typical professional standards. Please be aware that Bright Energy Solar Group is not associated with these individuals in any way.
We take this matter seriously and want to ensure that you are protected from these fraudulent activities. Here’s what you need to know:
We Will Never Ask for Payment Upfront: Bright Energy Solar Group is committed to transparent, professional, and ethical business practices. If you are contacted by someone asking for payment or personal information upfront, it is not us.
Verify Any Claims: If you receive an unsolicited call or email claiming to be from Bright Energy Solar Group, please hang up or ignore the message. You can always reach us directly through the contact information on our official website or by calling our customer service at (877) 302-1009.
Know the Red Flags:
The caller may pressure you into making quick decisions or asking for payments without proper documentation.
They may claim to offer services or deals that sound too good to be true.
The caller’s tone or communication style may differ from our team’s usual professional approach.
Report Scams Immediately: If you’ve been contacted by someone you suspect is a scammer, please report the incident to your local authorities and notify us directly at customersupport@brightenergy.solar so we can help alert others.
At Bright Energy Solar Group, we are deeply committed to the safety and satisfaction of our customers. We value trust and transparency and are taking steps to ensure that these scammers are held accountable.
Stay informed. Stay safe.
Thank you for your continued support, and we are sorry for any inconvenience.
Sincerely,
The Bright Energy Solar Group Team
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